Shipping policy

Made to order means made for you. Every piece is embroidered on demand, so we don't accept returns for change of mind or ordering the wrong size. Check the size guide on each product page before ordering; if you're unsure, email support@tickerz.com first and we'll help.

Damaged, defective, or wrong item. If your order arrives damaged, misprinted, or isn't what you ordered, email support@tickerz.com within 30 days of delivery with your order number and a photo. We'll replace it or refund you in full, your choice. No return shipping, no forms, no interrogation.

Custom orders. Custom symbol products are final sale, except for defects and damage, which are covered exactly as above.

Lost in transit. If tracking shows your order stalled or lost, contact us and we'll reship or refund once the carrier confirms.

Refund timing. Approved refunds go back to your original payment method within 5 to 10 business days, depending on your bank. Orders paid in USDC are refunded in USDC.